Scor88 FAQ – Complete Answers for Malaysian Players

For basic registration, all you need is your full name (as per your MyKad), an active email address, a Malaysian phone number, and your date of birth. No documents need to be uploaded during the initial sign-up.

However, scor88 reserves the right to request a copy of your MyKad in certain situations — such as withdrawals exceeding RM 5,000 or when additional identity verification is required for your account's security. This is a standard security procedure that protects you against fraud.

You must be at least 18 years old to register. Scor88 has a zero-tolerance policy on underage registration.

Yes, you can update your email address and phone number in your scor88 account. After logging in, go to "Account Settings" and select the "Personal Information" section. Changes to your email or phone number require OTP verification sent to your current contact details before the changes take effect.

If you no longer have access to your registered email or old phone number, contact the scor88 support team via live chat or email at support@scor88.best. We will assist you through the identity verification process to update your details.

If you wish to permanently close your scor88 account, contact our support team via live chat or email at support@scor88.best stating your intention. Before the account is closed, any remaining balance must first be withdrawn – the balance withdrawal follows the standard procedure.

Alternatively, if you simply need a break from the platform without permanently closing your account, you can use the cool-off option (24 hours to 6 weeks) or self-exclusion (1 month to permanent) available in your account settings. These are more flexible options for members who need a temporary pause.

No. Scor88 enforces a strict one-account-per-person policy. Each member is only permitted to hold one active account at any time. Multiple accounts belonging to the same individual are a violation of scor88's Terms & Conditions and may result in the closure of all associated accounts and the freezing of account balances pending investigation.

This policy also means the welcome bonus can only be claimed once per person. Attempting to register new accounts to claim the welcome bonus repeatedly constitutes fraud and will be dealt with accordingly.

Scor88 accepts all major Malaysian payment methods:

• eWallet: Touch 'n Go eWallet, GrabPay, Boost eWallet, ShopeePay
• DuitNow: Instant interbank transfer via DuitNow
• FPX Internet Banking: Maybank2u, CIMB Clicks, Bank Islam, RHB Now, Hong Leong Connect, and all major Malaysian banks that support FPX

All payment methods process deposits within 5 minutes of payment confirmation being received. No processing fees are charged for standard deposits.

The minimum deposit at scor88 is RM 30 for all payment methods. The maximum deposit limit depends on the payment method used and the limits set by your eWallet provider or bank.

In addition, you can set your own personal deposit limits within your scor88 account settings — daily, weekly, or monthly — as part of our responsible gaming tools. These limits take effect immediately once set and cannot be increased without a 24-hour review period.

Deposits are usually credited within 5 minutes. If your deposit has not arrived after 30 minutes, follow these steps:

• Check your eWallet or banking app to confirm the transaction was successful (not failed or pending).
• Save or take a screenshot of your payment proof — including the transaction reference number, date and time, and amount.
• Contact the scor88 support team via 24/7 live chat and provide proof of payment.

Our team will investigate and resolve the issue as quickly as possible. If your deposit is confirmed successful by your bank or eWallet but has not reflected in your scor88 account, we will manually credit the amount.

Scor88 operates exclusively in Malaysian Ringgit (MYR / RM). All deposits, account balances, winnings, and withdrawals are in MYR. If you make a payment from an account in another currency, your payment provider will convert it to MYR at their prevailing exchange rate — any currency conversion fees are borne by you, not scor88.

To avoid any complications, we recommend using local Malaysian payment methods such as Touch 'n Go eWallet, GrabPay, or DuitNow, which automatically operate in MYR.

The withdrawal process at scor88 is simple and fast:

• Log in to your scor88 account and go to the "Withdrawal" or "Finance" section.
• Select your withdrawal method – Touch 'n Go eWallet, GrabPay, DuitNow, or a Malaysian bank account.
• Enter the eWallet account number or bank account number verified in your name.
• Enter the amount you wish to withdraw (minimum RM 50).
• Confirm the withdrawal request.

Withdrawals are processed within 5 to 10 minutes for eWallet and DuitNow. The account number you register for withdrawals must be in your own name — scor88 does not allow withdrawals to third-party accounts.

Withdrawal processing time depends on your membership level:

• Regular Member: 5 – 10 minutes to eWallet (Touch 'n Go, GrabPay) and DuitNow.
• VIP Silver – Gold: 3 – 7 minutes (priority withdrawal).
• VIP Platinum – Diamond: 3 minutes (express).
• VIP Premier: Near-instant, handled by your dedicated personal account manager.

For withdrawals exceeding RM 5,000, additional verification may be required, which can take up to 24 business hours. This is a security measure to protect your account.

The minimum withdrawal limit at scor88 is RM 50 per transaction. Maximum limits depend on your VIP tier:

• Regular Member: Up to RM 5,000 per day.
• VIP Silver: Up to RM 10,000 per day.
• VIP Gold: Up to RM 20,000 per day.
• VIP Platinum and above: Higher limits available by arrangement with your account manager.

This limit may be reviewed based on your playing history and account trust level. For enquiries about specific withdrawal limits, please contact our support team.

A withdrawal request may be declined for several reasons:

• Bonus wagering requirement not yet met: If your account balance includes a bonus that still has wagering requirements attached, you will need to fulfil those requirements before a withdrawal can be processed.
• Daily withdrawal limit reached: You may have reached the daily withdrawal limit for your membership tier.
• Identity verification requirements: For withdrawals exceeding a certain limit, a copy of your MyKad may be required.
• Account information mismatch: The name on your eWallet or bank account must match the registered name on your scor88 account.

Contact our support team with your withdrawal request reference number for further clarification.

150% first deposit bonus of up to RM 888, credited automatic — no promo code or additional steps required. Eligibility conditions:

• You must be a new member registering for the first time.
• Minimum deposit of RM 30 via any accepted payment method (Touch 'n Go, GrabPay, DuitNow, FPX, etc.).
• The bonus is credited within 5 minutes of your first deposit being confirmed.

Example: Deposit RM 100, receive RM 150 bonus (total balance RM 250). Deposit RM 592, receive the full RM 888 bonus (maximum bonus cap).

The wagering requirement is 20x the bonus amount and must be met within 30 days. All slots, baccarat, roulette, and live casino games are eligible toward fulfilling the wagering requirement.

The wagering requirement (rollover) refers to the total amount you need to wager before bonus funds can be converted into withdrawable cash.

Simple example: You receive a bonus of RM 100. The wagering requirement is 20x. This means you need to place total wagers of RM 2,000 (RM 100 × 20) before that bonus can be withdrawn as cash.

Things to keep in mind:

• Wagering requirements are calculated on total bets placed, not on winnings.
• You have 30 days from the date the bonus is credited to meet the wagering requirement.
• Poker is excluded from bonus wagering requirements — only casino games and slots are eligible.
• Your original deposit amount (excluding bonuses) can be withdrawn at any time with no wagering requirements.

Scor88 offers a range of ongoing promotions for active members:

• 10% Weekly Reload Bonus: Up to RM 288 on your second deposit and beyond, active every Monday.
• 5% Weekly Cashback: Calculated from weekly net losses and credited every Monday with no additional wagering requirements.
• Refer-a-Friend Bonus RM 38: Both you and the friend you referred will each receive RM 38 cash bonus once your friend successfully registers and makes their first deposit.
• Special Sports Promotions: Additional bonuses during major events such as the Thomas Cup, EPL, Champions League, and other Malaysian sporting events.
• VIP Birthday Bonus: Exclusive gifts from your account manager for VIP members on their birthdays.

Full terms and conditions for each promotion are subject to Terms & Conditions currently in effect.

If your bonus has not been credited within 15 minutes of your deposit being confirmed, please check the following first:

• Make sure you meet the minimum requirement — a first deposit of at least RM 30.
• Make sure you have not previously received a welcome bonus (eligible once per member only).
• Check whether your account has completed full email verification.

If all conditions are met but the bonus still hasn't appeared, contact the scor88 support team via live chat and include your deposit reference number. Our team will review your case and manually credit the bonus if your eligibility is confirmed.

Scor88 offers over 500 games across the following main categories:

• Slots: Over 300 video slot and classic slot titles from leading providers, including progressive jackpot slots.
• Live Casino: Live baccarat with real dealers, European roulette, Sic Bo, Dragon Tiger.
• Poker: Texas Hold'em, Omaha, and other poker variants.
• Lottery & 4D: Various number-based lottery formats.
• Progressive Jackpot: A prize pool that grows into the millions of MYR.
• Sports Betting: Football (Malaysia Super League, EPL, La Liga, Champions League), badminton, e-sports (Mobile Legends, PUBG Mobile) and much more.

All games can be played directly in your browser — no app download required.

Yes. All games on scor88 use a Random Number Generator (RNG) system that is independently audited by accredited third parties. This ensures that every game outcome – whether a slot spin, a poker hand, or a baccarat result – is entirely random and cannot be influenced by any party, including scor88 itself.

For live baccarat and other Live Casino games, you can watch a real dealer via high-quality video streaming, giving you added confidence in the transparency and fairness of the game.

Scor88 is committed to operating with full integrity. Any attempt to manipulate game outcomes goes against the company's core values and does not occur.

Yes, fully. The scor88 platform uses responsive web technology that works seamlessly on all Android and iOS mobile phones, tablets, laptops, and desktop computers – no app download required.

Simply open your phone's browser (Chrome, Safari, Firefox, or any modern browser), go to scor88.best and log in. All games — including slots, live baccarat, poker, and Sports Betting — are fully accessible through the web browser.

For quicker access, you can add scor88.best to your phone's home screen – it works just like an app without needing to download anything from an app store.

Scor88 offers a comprehensive Sports Betting platform covering:

• Football: Malaysia Super League, English Premier League (EPL), La Liga, Bundesliga, UEFA Champions League, FA Cup, and many more.
• Badminton: Thomas & Uber Cup, BWF Super Series, Malaysia national tournaments.
• E-Sports: Mobile Legends, PUBG Mobile, Dota 2, CS:GO, and other Malaysian esports tournaments.
• Others: Tennis, basketball, hockey, swimming, and other international sporting events.

You can place pre-match bets (before the match begins) or live bets (during the match) with real-time updated odds.

Scor88 employs multiple layers of security to protect your data:

• 256-bit SSL Encryption: All data transmitted between your device and scor88 servers is encrypted to the same standard used by Malaysian banking institutions.
• Encrypted Password: Your password is stored as an unreadable hash – even the scor88 team cannot view your original password.
• Two-Factor Authentication (2FA): Option to enable an extra layer of security using an OTP code.
• 24/7 Monitoring: scor88's security system monitors for suspicious activity around the clock and will take immediate action if any anomaly is detected.
• Data Privacy: Your personal information is never sold or shared with third parties for marketing purposes.

Go to page Log In and click the "Forgot Password?" link. Enter the email address registered to your account. scor88 will send a password reset email within 5 minutes.

Click the link in the email and set a new strong password. The link is only valid for 30 minutes for security reasons.

If you don't receive the email within 10 minutes, check your spam folder. If it's still not there, the email address you entered may differ from the one registered on your account. Contact scor88 support via live chat for account recovery assistance through the identity verification process.

A scor88 account may be temporarily blocked for several reasons:

• Multiple failed login attempts: The automatic security system will temporarily freeze your account after several failed login attempts to prevent unauthorized access.
• Suspicious activity detected: Our security team detects unusual activity and freezes accounts as a precautionary measure.
• Cool-off active: You may have previously activated self-exclusion.
• Document verification requirements: Identity verification is required to continue operating your account.

Contact the scor88 support team via live chat (no login required to use live chat) with your registered phone number or email address for immediate assistance.

Scor88 will never contact members via WhatsApp, Telegram, Facebook, or any external platform to request passwords, bank account details, credit card numbers, or any other sensitive information. If you receive such a message claiming to be from scor88, it is a scam.

To protect yourself:

• Only access scor88 through the official URL: scor88.best. Always double-check the URL before logging in.
• Do not click links sent via WhatsApp or SMS claiming to be from scor88 without verifying them first.
• Never share your OTP with anyone, including anyone claiming to be scor88 staff.
• If in doubt, contact scor88 directly via the official live chat at scor88.best or by email at support@scor88.best.

The scor88 VIP Rewards Programme is a points-based system tied to your total wagering amount. Every MYR you wager earns reward points that automatically advance your VIP tier.

There are 5 VIP tiers on scor88:

• Silver: Entry-level tier with basic benefits including 3% weekly cashback.
• Gold: Higher cashback rate, increased withdrawal limits, and faster processing.
• Platinum: Premium cashback, exclusive monthly bonuses, personal account manager.
• Diamond: Higher withdrawal limits, personalised birthday bonus, and invitations to exclusive events.
• Premier: The highest tier — full premium benefits, near-instant withdrawals, and comprehensive VIP service.

For full details on the benefits at each tier, visit the VIP Rewards ours.

Your VIP level advances based on your total wagering amount within a given period. Here are a few ways to earn reward points faster:

• Play games that count fully toward wagering requirements (slots and Live Casino games typically count at full rate).
• Make the most of the weekly reload bonus to top up your playing balance.
• Play consistently rather than depositing large amounts all at once.

Remember: playing responsibly and within your means is what matters most. Don't wager beyond your limits just to level up your VIP status.

Scor88's weekly cashback is calculated based on your net losses for the week (Monday 00:00 to Sunday 23:59 Malaysia time).

Formula: Net Loss = Total Deposits This Week – Total Withdrawals This Week – Closing Balance for the Week.

Your cashback rate depends on your VIP tier — starting at 3% (Silver) and going higher for Premium tiers. Cashback is credited automatically to your account every Monday before noon, with no additional wagering requirements. Cashback funds can be withdrawn directly or used for play.

Scor88 provides a comprehensive suite of responsible gaming control tools, all available free of charge to all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in RM.
• Loss Limit: Set a maximum loss limit over a specified period.
• Session Limit: Limit how long you can play in a single session (15 minutes to 8 hours).
• Betting Limit: Set a maximum amount per bet.
• Cool-Off: Take a break from the platform for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Exclude yourself for 1 month or permanently.

All limits take effect immediately once set. For more information, visit the Responsible Gaming ours.

You can activate self-cooling in two ways:

• Via account settings: Log in to scor88, go to "Account Settings" then "Responsible Gaming". Select the "Self-Exclusion" option and choose your preferred duration (24 hours, 7 days, 30 days, 90 days, or longer).
• Via support: Contact the scor88 support team via live chat or email at support@scor88.best and request them to activate self-cooling for your account.

While self-exclusion is active, your account will be inaccessible and you will not receive any promotional communications from scor88. Your account balance is kept safe.

If you or someone you care about is struggling with problem gambling, there are several sources of help available:

• Scor88 Team: Contact us via live chat or support@scor88.best. We'll help you set account limits or activate self-exclusion — no questions asked.
• Talian Kasih 15999: Malaysia's national social support helpline, available 24 hours a day.
• Friends & Family: Talking to someone you trust is often the most effective first step.

Seeking help is a sign of strength. For full information on responsible gaming, visit Responsible Gaming page ours.